Answers
Subject Date - DESC Rating Viewed Topic
How do I configure IIS to forward all HTTP requests to HTTPS? 10/26/2016 11:29:17 AM None 1664 Site configuration
simple user login check for iService forms 2/4/2016 8:58:06 AM None 1533 Technical Support
Changing the Message Queue actions to the custom portal form 1/22/2016 5:40:23 PM None 1511 Technical Support
Updating the Message Queue page to the new version in 7.4 1/22/2016 5:24:29 PM None 2109 Site configuration
Article Selected >> Making a form to display an interaction body or other details
Question:
How can I make an iService form that will display the body or other details of an interaction?
Answer:

You can use the $value -interaction command to display the body or any other aspect of an interaction in a form. Then, load the form with the ID of the interaction passed via the URL.

To display only the HTML body, the form body would be as follows.

<html><body>
$value -interaction(bodyhtml) -Pid'interactionID'$
</body</html>

There are no actions required for this form, so the completed form would look like this ...



To use the form, load it using the /f/# format and append the interaction id using ?interactionID=#.

Example:  https://1to1service.iservicecrm.com/F/96?interactionID=100


Note - you must have access to the interaction as an agent and be logged in to view the form.



Article DetailsSubscribe and Rate this article
Article ID:539726
Date Updated:8/27/2015 1:32:18 PM
# Views:1639
Article Creator:Landlord Administrator
Article Topic:Technical Support
Attachments:ii_5297dec77d06407ebdae7b236b24d4f6
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