Answers
Subject Date - DESC Rating Viewed Topic
How do I configure IIS to forward all HTTP requests to HTTPS? 10/26/2016 11:29:17 AM None 1615 Site configuration
simple user login check for iService forms 2/4/2016 8:58:06 AM None 1500 Technical Support
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Updating the Message Queue page to the new version in 7.4 1/22/2016 5:24:29 PM None 2064 Site configuration
Making a form to display an interaction body or other details 8/27/2015 1:32:18 PM None 1603 Technical Support
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Customer did not receive an iService email 8/7/2014 9:12:48 AM 4.0 1920 Technical Support
Article Selected >> Updating agent count for on-premise installations
Question:
I am running iService on our own equipment, and just got a new license key to increase our agent count. How do I apply this update?
Answer:
The license key is stored within the iService database in the Settings table. You an use the following script to update that value.

USE [mastername.tenantname]
GO
update [dbo].Settings set value='###-some-key-value' where name='AgentsMaximumCount'
GO

Change the values in red as appropriate. The first line above selects the tenant database that will have its agent count changed. The second line updates the value for AgentsMaximumCounts using the string provided.
Article DetailsSubscribe and Rate this article
Article ID:394409
Date Updated:7/7/2014 11:59:40 AM
# Views:2611
Article Creator:Scott Whitsitt
Article Topic:Site configuration
Attachments:-- None --
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