Subject Date - DESC Rating Viewed Topic
How do I configure IIS to forward all HTTP requests to HTTPS? 10/26/2016 11:29:17 AM None 1351 Site configuration
simple user login check for iService forms 2/4/2016 8:58:06 AM None 1310 Technical Support
Changing the Message Queue actions to the custom portal form 1/22/2016 5:40:23 PM None 1299 Technical Support
Updating the Message Queue page to the new version in 7.4 1/22/2016 5:24:29 PM None 1797 Site configuration
Making a form to display an interaction body or other details 8/27/2015 1:32:18 PM None 1421 Technical Support
Considerations when setting up a service account to run utilities 7/3/2015 4:51:20 PM None 2007 Batch Utility
Customer did not receive an iService email 8/7/2014 9:12:48 AM 4.0 1743 Technical Support
Updating agent count for on-premise installations 7/7/2014 11:59:40 AM 4.5 2349 Site configuration
How do I create a report subscription? 6/23/2014 11:26:47 AM None 2204 Reports
Article Selected >> Disabling browser cache to force current data into your screen
Sometimes I assign a message to myself in the Manage Msg page, but when I load the My Queue page I don't see it until I force the page to reload. How can I make sure I am seeing the current version of that page?
Your browser will cache previous versions of a web page to improve performance. It is keeping a copy of that page locally on your machine, which has older data.

You can force your browser to load the most recent version by pressing Ctrl-F5 or set the browser to always get the latest version as below.

  1. Opened up the FireFox browser
  2. Typed about:config in the address bar
  3. Typed ‘cache’ in the search bar, and looked for: network.http.use-cache.
  4. Double clicked  network.http.use-cache in order to set it to false. (BTW, Double clicking it again will set it to true and re-enable the cache)

Internet Explorer
  1. Open Inter Options
  2. Click on General - Browsing History - Settings
  3. In Website Data Settings choose "Check for new versions of pages - Every time I visit"

You can run Chrome in "Incognito Mode" by selecting this option from the Chrome options menu or pressing Ctrl-Shift-N. Or, you can set the browser in permanent no cache mode as follows.

  1. Press the Start button, click into the search window and type Chrome (don't press Enter).
  2. Wait for a shortcut to Chrome to appear. Then right click on Chrome and select Properties.
In the Google Chrome Properties window, find the field labelled "Target".
  4. Add the following line to the end of the target patch. If the path to chrome.exe is surrounded by double-quotes, make sure that the line is added after the closing double-quotes. Insert a space before this text
--disk-cache-dir="z:\" --media-cache-dir="z:\" 
The drive letter (z in this case) must be a drive that does NOT exist to the user. It sets the cache as a location that does not exist so no cache is saved.

Article DetailsSubscribe and Rate this article
Article ID:388569
Date Updated:6/13/2014 1:04:24 PM
# Views:886
Article Creator:Scott Whitsitt
Article Topic:All Topics
Attachments:-- None --
Setting mailbox for reuse later 4/10/2014 9:57:12 AM None 1618 Technical Support
Chat interface is mistakenly displayed when I login using Internet Explorer 3/11/2014 9:57:20 AM None 1749 Technical Support
When I log in, I don't see the Message Queue tab 2/24/2014 11:56:11 AM 4.0 1792 Technical Support
Email not received by iService 1/16/2014 9:28:58 AM 4.0 2343 Email Processing
Changing the mailbox specified for messages in SMTPout 9/5/2013 10:53:53 AM None 2607 Email Processing
iService 5.x fails to load with the error "Unrecognized configuration section system.serviceModel in machine.config" 6/18/2013 3:31:05 PM None 1269 All Topics
Impact of iService On-demand on your IT department 5/21/2013 9:51:43 AM None 2641 Security
Creating an agent from an existing contact 3/26/2013 2:36:46 PM 4.0 2741 Security
Ensuring that SPAM contacts are not mislabeled and steps to correct 3/19/2013 3:22:32 PM None 1954 Technical Support
Setting message in SMTPOut for immediate delivery 2/25/2013 1:27:09 PM None 2812 Email Processing
JQuery Mobile and iService Forms 1/13/2013 1:24:26 PM None 2911 Customizing iService
Simple example for filtering messages to a new topic 12/18/2012 3:39:34 PM 5.0 2889 Site configuration
Lost password, administrator forwarding link 12/4/2012 8:48:19 AM 5.0 2004 Technical Support
iService Business Intelligence and Reports Documentation 8/1/2012 10:52:21 AM 4.0 2822 Reports
List of bookmarks/favorites to common tasks 4/7/2012 10:24:15 AM 4.0 2057 Technical Support
Please Wait...